Red Alert
Leading Third Party Administrator (TPA) in Malaysia
RED ALERT established in 2004 has 20 years experience is serving companies in Malaysia
Red Alert
Out Patient Healthcare Management Solutions
RED ALERT Healthcare card is accessible with over 4000 clinics nationwide and growing.
Red Alert
Revolutionizing Healthcare Administration with Digital Solutions
RED ALERT Healthcare card, a single card for all outpatient medical transaction.
About Us

Digitalization has revolutionized the way we transact and do business. And, the healthcare ecosystem is not far behind in embracing technology and digitalization healthcare.

Our objective is to issue digital health ID cards for all employees in the country in a secure and safe environment

Red Alert is a web based, real time, third-party healthcare administrator launched in 2004. We automate and streamline the administration of employee’s medical benefits. Red Alert processes payment between healthcare providers and employers, plus provides comprehensive utilization reports to assist companies in TRACKING and BUDGETING.
Our Vision
To be the leading provider of innovative, technology driven healthcare solutions that transform the way organizations manage their employees' health and wellness. We envision a future where businesses can make proactive, data-informed decisions to foster a healthier, more productive workforce, ultimately contributing to a more sustainable and equitable healthcare ecosystem for all. Through constant innovation, deep industry expertise, and a commitment to excellent service delivery, we aim to be the go-to partner for organizations seeking to improve the well-being of their employees while optimizing healthcare costs.

Be Compassionate
Provide care with empathy

Be Reliable
Ensure trust through consistency

Be Innovative
Drive Progress with Technology
Our Mission
Innovating and inspiring consumers.

To empower individuals with easy access to comprehensive, affordable healthcare through trusted third-party administration services, fostering a healthier future for all. We strive to deliver exceptional value by integrating innovative solutions, compassionate care, and unwavering reliability, supporting both patients and healthcare providers in achieving optimal outcomes.
1
Years Of Experience
1 K
Clinics Nationwide
1
Companies
1 K
Employees
How It Works

Access to care via
Mobile App

Step 1
Mobile App
Step 2
Number or IC or Passport Number to verify patient
Step 3
Patient eligible clinic register patient for treatment
If patient not eligible, patient has to pay cash for treatment
redalertapp
Step 4
Patient proceed to see the doctor
Step 5
Nurse proceed with billing
Step 6
Patient collects medicine and leaves
Clinic Visits

Access to care via MYKAD/MYKID or Passport Number

Step 1
Employee / Spouse / Dependent / MYKAD/MYKID or Passport Number
Step 2
Nurse will key in the MYKAD/MYKID or Passport number to verify patient eligibility
Step 3
Nurse verifies patient eligibility
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how-it-works-3.jpg
Step 4
Patient proceed to see the doctor
Step 5
Nurse proceed with billing
Step 6
Patient collects medicine and leaves
Our Features

We are building future Together, Be with us

This technology would enable employers to save their time on paperwork as they would be able to monitor their employees’ utilization of the medical benefits in the clinic via online.
Frequently Asked Questions

Ask us what you want to know from us

Our FAQs section provides quick answers to the most commonly asked questions about our services, policies, and procedures. Browse through to find solutions or clarifications for your queries. If you need further assistance, feel free to contact us.

Do we need to pay our existing panel clinics after we sign up with Red Alert Online?
Companies only need to make ONE online payment to Red Alert on a monthly basis and we will pay the respective clinics utilized by your staff accordingly.
Is system (i.e. Red Alert Online portal) training conducted upon signing? Will subsequent re-training be provided should there be HR staff turnover?
We provide comprehensive system training to all our corporate client’s HR / Admin / Finance team and subsequent re-training upon request should there be staff turnover at the company.
Are companies allowed to add or terminate any panel clinics when needed?
Companies are free to add or terminate panel clinics to suit their needs.
Does Red Alert implement PDPA rules and regulation for companies upon any companies signing up?
We abide by PDPA terms and conditions as per our companies internal guidelines.
Does Red Alert provide in house clinic setup and management for companies?
We are more than happy to provide in house healthcare services for any corporation that offers such services to their employees.
Does Red Alert Online provide other add on/value add services apart from normal TPA services?
As part of our service, we support HR in wellness / health talks / health screening campaigns and on- site health events / vaccination services, etc.
Who should we contact/liaise with in case there is no dedicated branch /sales team in my area?
You may contact our 24 hour call Centre at Tel: +603-2167 8126 and your enquiry will be managed by our dedicated KL based team.
How do I reach Red Alert Online?
Our 24 hour call Centre number is +603-21678126.
If I need further clarification, who do I contact?
You may contact Mr.Ravi at 03-21678066/012-3818292
Is there a minimum number of employees to sign up on Red Alert Online?
Minimum 15 Pax
Downloads

Creating opportunity through sustainability, that’s our motto

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GP Application Form
Dental Application Form

What are you waiting for?

Download RED ALERT
Mobile App Now!

24-hour Call Centre

03-21678126

Sales Enquiries

Mr.Ravi Sangar
[email protected]
03-21678066/012-3818292

Clinic Panel Application

Operational Matter

03-21678197

Contact Person

En.Daniel Hakim
03-21678197

Ms.Yosatha
03-21678082
Contact us

Have any queries?

We have the answers. Let’s get in touch. Please complete this form to submit your enquiries.
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