About Us
Digitalization has revolutionized the way we transact and do business. And, the healthcare ecosystem is not far behind in embracing technology and digitalization healthcare.
Our objective is to issue digital health ID cards for all employees in the country in a secure and safe environment
Red Alert is a web based, real time, third-party healthcare administrator launched in 2004. We automate and streamline the administration of employee’s medical benefits. Red Alert processes payment between healthcare providers and employers, plus provides comprehensive utilization reports to assist companies in TRACKING and BUDGETING.
Our Vision
To be the leading provider of innovative, technology driven healthcare solutions that transform the way organizations manage their employees' health and wellness. We envision a future where businesses can make proactive, data-informed decisions to foster a healthier, more productive workforce, ultimately contributing to a more sustainable and equitable healthcare ecosystem for all. Through constant innovation, deep industry expertise, and a commitment to excellent service delivery, we aim to be the go-to partner for organizations seeking to improve the well-being of their employees while optimizing healthcare costs.
Be Compassionate
Provide care with empathy
Be Reliable
Ensure trust through consistency
Be Innovative
Drive Progress with Technology
Be Compassionate
Provide care with empathy
Be Reliable
Ensure trust through consistency
Be Innovative
Drive Progress with Technology
Our Mission
Innovating and inspiring consumers.
To empower individuals with easy access to comprehensive, affordable healthcare through trusted third-party administration services, fostering a healthier future for all. We strive to deliver exceptional value by integrating innovative solutions, compassionate care, and unwavering reliability, supporting both patients and healthcare providers in achieving optimal outcomes.
To empower individuals with easy access to comprehensive, affordable healthcare through trusted third-party administration services, fostering a healthier future for all. We strive to deliver exceptional value by integrating innovative solutions, compassionate care, and unwavering reliability, supporting both patients and healthcare providers in achieving optimal outcomes.
1
Years Of Experience
1
K
Clinics Nationwide
1
Companies
1
K
Employees
How It Works
Access to care via
Mobile App
Clinic Visits
Access to care via MYKAD/MYKID or Passport Number
Claims
RED ALERT application automates the reimbursement claim with company HR via mobile app.
Balance/Credit Limit
RED ALERT app enables employees to check their medical utilization and balance.
Customer Care
RED ALERT customer care is available 24 / 7 for all your needs. friendly staff will assist with all your query.
Online
RED Alert is a paperless, real time Third Party Administrators for out-patient healthcare services.
Streamline
RED ALERT processes claims and payments between the healthcare providers and employer.
Red Alert Mobile App
An App for all out-patient healthcare services.
Automate
RED ALERT automates and streamlines the administration of employees medical benefits.
Clinic/Dental/Optic
RED ALERT Healthcare card is accessible with over 4000 clinics nationwide and growing.
Our Features
We are building future Together, Be with us
This technology would enable employers to save their time on paperwork as they would be able to monitor their employees’ utilization of the medical benefits in the clinic via online.
Frequently Asked Questions
Ask us what you want to know from us
Our FAQs section provides quick answers to the most commonly asked questions about our services, policies, and procedures. Browse through to find solutions or clarifications for your queries. If you need further assistance, feel free to contact us.
Do we need to pay our existing panel clinics after we sign up with Red Alert Online?
Companies only need to make ONE online payment to Red Alert on a monthly basis and we will pay the respective clinics utilized by your staff accordingly.
Is system (i.e. Red Alert Online portal) training conducted upon signing? Will subsequent re-training be provided should there be HR staff turnover?
We provide comprehensive system training to all our corporate client’s HR / Admin / Finance team and subsequent re-training upon request should there be staff turnover at the company.
Are companies allowed to add or terminate any panel clinics when needed?
Companies are free to add or terminate panel clinics to suit their needs.
Does Red Alert implement PDPA rules and regulation for companies upon any companies signing up?
We abide by PDPA terms and conditions as per our companies internal guidelines.
Does Red Alert provide in house clinic setup and management for companies?
We are more than happy to provide in house healthcare services for any corporation that offers such services to their employees.
Does Red Alert Online provide other add on/value add services apart from normal TPA services?
As part of our service, we support HR in wellness / health talks / health screening campaigns and on- site health events / vaccination services, etc.
Who should we contact/liaise with in case there is no dedicated branch /sales team in my area?
You may contact our 24 hour call Centre at Tel: +603-2167 8126 and your enquiry will be managed by our dedicated KL based team.
How do I reach Red Alert Online?
Our 24 hour call Centre number is +603-21678126.
If I need further clarification, who do I contact?
You may contact Mr.Ravi at 03-21678066/012-3818292
Is there a minimum number of employees to sign up on Red Alert Online?
Minimum 15 Pax
Downloads
Creating opportunity through sustainability, that’s our motto
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What are you waiting for?
Download RED ALERT
Mobile App Now!
Contact us
Have any queries?
We have the answers. Let’s get in touch. Please complete this form to submit your enquiries.