Privacy Policy
Who we are
This statement provides you with notice as to how and why your personal data is collected, how it is intended to be used, to whom your personal data may be transferred to, how to access, review and amend your personal data, and our policies on direct marketing and the use of cookies. You may be asked to consent to the practices and policies in this statement when you access, or interact with us via, our website or mobile app. Otherwise, by using our website or mobile app, you are accepting the practices and policies in this privacy statement. If you object to any practices and policies in this statement, please do not use our website or mobile app to submit your personal information to Red Alert Online Sdn Bhd.
Red Alert Online Sdn. Bhd. recognizes its responsibilities in relation to the collection, holding, processing or use of personal data. The provision of your personal data is voluntary. You may choose not to provide us with the requested data, but failure to do so may inhibit our ability to provide effective services to you or to respond to your enquiries.
How we collect data?
Personal data is collected for the following purposes:
- to process, and administer your account, to implement and effect the requests or transactions contemplated by the forms available on our website or any other documents you may submit to us from time to time;
- to design new or enhance existing products, information and services provided by us;
- to communicate with you including to send you administrative and technical communications about any account you may have with us,
- to provide technical support or notify about future changes to this privacy statement;
- for statistical or actuarial research undertaken by Red Alert Online Sdn. Bhd, the financial services industry or our respective regulators;
- for advances data analytics, data matching, internal business and administrative purposes;
- to monitor your use of our website and mobile apps and conduct analysis of the use of the website in order to operate, evaluate and improve the website and our services, understand your preferences and troubleshoot any problems;
- to assist in law enforcement purposes, investigations by police or other government or regulatory authorities and to meet requirements imposed by applicable laws and regulations or other obligations committed to government or regulatory authorities;
- to personalize the appearance of our websites, provide recommendations of relevant products, information and services and provide targeted advertising on our website or through other channels;
- Other purposes as notified at the time of collection; and other purposes directly relating to any of the above
Who may be provided with your personal data?
- verify whether Red Alert Online Sdn. Bhd holds any personal data about you and to access any such data or information about how Red Alert Online Sdn. Bhd used or disclosed your personal data;
- require Red Alert Online Sdn. Bhd to correct any personal data relating to you which is inaccurate;
- request deletion of your personal data under certain circumstances;
- withdraw your consent or request a change to your scope of consent;
- request deregistration or deletion of your registered account;
- make a complaint about Red Alert Online Sdn. Bhd data handling; and
- enquire about Red Alert Online Sdn. Bhd policies and practices in relation to personal data.
Red Alert Online Sdn. Bhd
LEVEL 5 FLOOR MENARA MBF,
JALAN SULTAN ISMAIL,
KUALA LUMPUR, 50250,
WP KUALA LUMPUR
Tel No.: Call Center: +6(03)2167 8126
Off: +6(03) 2167 8185
Fax: +6(03) 2167 8186